At Blue Collar Crew Magazine, we want you to be satisfied with your purchase. This Refund & Return Policy explains how returns, exchanges, refunds, subscriptions, and damaged items are handled for products purchased through BlueCollarCrewMagazine.com.
RETURN ELIGIBILITY
Our return policy lasts 30 days from the date your order is delivered. Unfortunately, if more than 30 days have passed since delivery, we cannot offer a refund, return, or exchange.
To be eligible for a return:
- Items must be unused, unworn, and unwashed.
- Items must be in their original condition.
- Original tags, packaging, and accessories must be included when applicable.
- Proof of purchase is required.
All returned merchandise is subject to inspection before a refund or exchange is approved.
NON-RETURNABLE ITEMS
The following items are not eligible for return or refund:
Print Magazines
Due to the nature of printed publications, individual magazine purchases are non-refundable once shipped.
Digital Products
All digital products, digital magazine downloads, PDFs, guides, workbooks, and downloadable content are non-refundable.
Gift Cards
Gift cards cannot be returned or redeemed for cash.
Promotional or Clearance Items
Items marked as “Final Sale,” clearance, discounted, promotional, or closeout items are not eligible for return unless they arrive damaged or defective.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
We strive to provide high-quality products and accurate order fulfillment. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
Please provide:
- Your order number
- A description of the issue
- Clear photographs of the item
- Photographs of any packaging damage (if applicable)
Once reviewed, we may offer:
- A replacement item
- Store credit
- A refund
- Another resolution at our discretion
Failure to provide requested photographs may delay or prevent processing of your claim.
APPAREL AND MERCHANDISE EXCHANGES
If you received the wrong size or would like to exchange an unworn item, please contact us within 30 days of delivery.
Exchange approval is subject to:
- Product availability
- Item condition
- Compliance with this policy
Customers are responsible for return shipping costs unless the exchange is due to our error.
SUBSCRIPTION CANCELLATIONS
Digital Subscriptions
Digital subscriptions may be canceled at any time. Cancellation prevents future billing but does not generate refunds for previous subscription charges.
Print Subscriptions
Print subscriptions may be canceled before the next renewal period. Previously shipped issues and fulfilled portions of subscriptions are generally non-refundable.
If a subscription was purchased accidentally or duplicate subscriptions were purchased, please contact us and we will review the situation individually.
REFUNDS
Once your return is received and inspected, we will notify you by email regarding the approval or denial of your refund request.
If approved, refunds will be issued to the original payment method used for the purchase.
Refund processing times vary by financial institution but typically appear within 5–10 business days after approval.
Original shipping charges are non-refundable unless the return is due to our error.
LATE OR MISSING REFUNDS
If you have not received your refund:
- Check your bank account.
- Contact your credit card provider.
- Contact your bank, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us using the information below.
GIFTS
If an item was marked as a gift and shipped directly to you, you may be eligible to receive store credit for approved returns.
If the item was not marked as a gift, refunds will be issued to the original purchaser.
RETURN SHIPPING
Customers are responsible for return shipping costs unless:
- The item was defective.
- The item was damaged during shipment.
- We shipped the wrong product.
We recommend using a trackable shipping service and retaining proof of shipment. We cannot guarantee receipt of returned items that are lost in transit.
Shipping costs are non-refundable unless otherwise required by law.
REFUSAL OF RETURNS
We reserve the right to deny any return request if:
- The item shows signs of wear, use, washing, or damage.
- The return falls outside the 30-day return period.
- The item is otherwise excluded under this policy.
CONTACT US
If you have questions regarding returns, exchanges, refunds, subscriptions, or damaged products, please contact us:
Blue Collar Crew Magazine
Email: info@bluecollarcrewmagazine.com
Website: https://bluecollarcrewmagazine.com
Please include your order number whenever possible to help us process your request quickly.
Blue Collar Crew Magazine reserves the right to modify this Refund & Return Policy at any time. Updates will be posted on this page with a revised effective date.
